Booking terms and conditions
Deposit and full payment: To reserve a booking a non refundable £50 per week deposit must be paid at the time of requesting the dates. The outstanding balance payment must be received no later than 6 weeks prior to the commencement of your holiday. If a booking is made within 6 weeks of commencement of your holiday, full payment will be due. Should a cancellation be made prior to the payment of your full balance only the deposit sum of £50 per week will be forfeited. If a cancellation is made within 6 weeks of your holiday start date, then the total hire charge will be payable. (Please ensure your holiday insurance provides adequate cover).
Arrival and departure: The holiday home will be available from 4pm on your arrival date. Please vacate by 10am on the day of departure.
Other terms and conditions:
Should you be showing any symptoms/signs of the covid-19 virus, you must report this to the owners of the caravan/lodge who will report to the Park, self isolation in any Parkdean caravan/lodge is strictly prohibited.
To ensure you enjoy your time on park with us, we would ask that you remember that holiday parks are for recreational use only. We would therefore ask anyone who is concerned that they may have encountered the virus and has symptoms, to follow the Government advice and self-isolate. If any self-isolation is required, it is to be undertaken at your permanent residence for your safety, and the safety of others; self-isolation is not permitted on any of our holiday parks and anyone who tries to do so will be asked to leave immediately. If the holiday park is open and you request a cancellation you will be offered a change of date free of charge if available and will transfer the original deposit/payments made over to the new booking. Please note that if you select a lower priced break we will refund the difference. Or if the cost of your stay is higher you will need to pay any outstanding difference. If you still request to cancel standard cancellation terms and conditions will apply and you will have to claim via your holiday insurance company. If Park is closed you will be offered a full refund of any monies already paid. Should you wish to cancel because you are in the 'high risk' category of people defined on the gov.uk coronavirus information pages and have been advised not to travel by your GP, a signed/dated and stamped doctors note will be required and in this case any monies already paid will be refunded. If a doctors note cannot be provided standard cancellation terms will apply and you will need to make a claim via your holiday insurance company.
Bed linen will be provided if requested for the people named on the booking form, we only supply bedding to suit the types of bed eg 1 double & up to 4 single sets depending on number of bedrooms in the caravans. You will need to bring your own towels, tea towels.
Strictly no pets allowed in any of the caravans.
Strictly no smoking in the holiday homes.
No maggots, casters or worms to be kept inside the holiday homes.
The holiday home is eight berth and is not to be exceeded.
Responsibility is not accepted for personal injuries or illness, damage or breakages of personal items (including motor vehicles). Please ensure you are covered with your own home/holiday/car insurance
No all male/female parties will be accepted where half the party is under the age of 25
Single sex angling parties where all members are over the age of 25 are welcome. Maximum of four people (White Acres policy)
Full names and dates of birth (if under the age of 18) are required to enable use of all the on-site facilities (White Acres requirements)
In the event of behaviour likely to cause offence or damage to others, the White Acres security team and management reserve the right to remove any offenders from the park without redress; in this instance no monies will be refunded.
Fire is not to be left on over night or while guests are away from the holiday home.
Please remove muddy and wet footwear when entering the holiday home.
Prior to departure, please ensure all damages or breakages are reported, as they must be paid for prior to leaving.
Strictly no barbeques on any of the decking areas. Damage to the decking will be charged for.
Ensure that all fridge/freezer items are removed upon departure, as well as items purchased while on holiday (ie buckets and spades)
We request that you respect our rules as these holiday homes are privately owned.
Please ensure that you purchase the correct Environmental Agency fishing licence before you go fishing. These can be bought directly with the Environmental Agency online, or at any Post Office. These must be in your possession every time you go fishing. The Environmental Agency regularly make checks to ensure that anglers carry the correct licence and without this, you could be issued with a hefty fine and prosecution.